About
We’re Design102, the government creative agency specialising in public sector communication.
Showreel transcript
D102 (Design102), in 102 seconds.
A government shared service established in 2014.
A full-service creative agency based within government.
Delivering high quality, award-winning work.
Telling powerful stories, directly to hard-to-reach audiences.
Building message recognition and understanding.
And driving traffic to GOV.UK.
Serving a wide range of government bodies.
With everything from multi-channel campaigns to vital reports and publications.
We're here to meet your needs with cost effective delivery of communications with impact.
What we do
We help public sector organisations solve communication challenges and connect with the people they need to reach. We combine creative expertise with a deep understanding of how government works and how audiences respond. That means we don't just make things look good - we make them work.
Since our launch in 2014, we've grown to become a trusted creative partner in government, working with 50 to 70 organisations and delivering between 800 to 1,200 projects each year.
Using strategic insight, powerful storytelling and thoughtful design, we support our clients on everything from multi-channel campaigns to high-profile reports. Our team brings together designers, strategists, copywriters, animators, videographers, artworkers, web developers and project managers, with a shared commitment to design that makes a difference.
"I was very impressed with the quality of work from Design102 and their excellent customer service. They had to deal with some difficult requests and handled it all with professionalism and a smile."Cabinet Office
Why work with us
We bring the insight of government insiders and the approach of a creative agency.
As civil servants and members of the Government Communication Service, we understand the unique challenges of public sector communication. Working with us means you benefit from:
- A team inside government
- No procurement for central government clients
- Security-cleared professionals
- Government communication expertise
Our satisfaction scores
Client satisfaction surveys March 2025 to April 2026
96%
for quality of work
98%
for customer service
97%
for delivery time